Privacy Policy
A clear view of how we handle your information when you visit, contact or book with us.
Your Data, Clearly Explained
This page outlines what personal information we collect, why we collect it, and how we handle it when you browse, contact us, or make a booking.
At Agadir Local Guide ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1) Introduction
At Agadir Local Guide ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
2) Information We Collect
We may collect the following types of personal data:
Personal Information
- Full name
- Email address
- Phone number / WhatsApp
Booking Information
- Selected tour or activity
- Travel date and time
- Number of participants
- Special requests
Payment Information
- Payment details are processed securely by third-party providers such as Stripe or Bókun.
- We do not store your card details.
Technical Data
- IP address
- Browser type
- Device information
- Pages visited on our website
3) How We Use Your Information
We use your data to:
- Process and confirm your bookings
- Communicate with you by email or WhatsApp
- Provide customer support
- Improve our services and website
- Send important updates about your booking
We do not sell your personal data.
4) Sharing of Data
We may share your information with:
- Payment providers such as Stripe
- Booking platforms such as Bókun and partner OTAs
- Tour guides and operational staff, only when necessary
All third parties are required to keep your data secure.
5) Data Retention
We keep your personal data only as long as necessary to:
- Deliver our services
- Comply with legal obligations
- Resolve disputes
6) Cookies & Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies in your browser settings.
7) Your Rights
Depending on applicable laws, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to data processing
To exercise your rights, contact us at agadirlocalguide@gmail.com.
8) Data Security
We take reasonable measures to protect your data from:
- Unauthorized access
- Loss or misuse
However, no system is 100% secure.
9) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10) Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
11) Contact
If you have any questions regarding this Privacy Policy:
Email: agadirlocalguide@gmail.com
Phone: +212700006462
Questions about your data?
Our team can help explain how your information is used and shared.